What to Expect

Booked your first ever bridal appointment? Not sure what to expect?

We ensure our customers have an outstanding experience from their first appointment with us until the day they collect their fabulous wedding gown.

Your First Visit

Our “first time try” appointment consists of exploring a variety of styles to pinpoint what is right for our bride and hopefully finding ‘The Dress’.

  • Complimentary Drinks
  • One-on-One Service
  • Comfortable Environment
  • 2 Hour Appointment
Try on ‘Your Dress’

The brides “try your dress” appointment is a celebratory occasion for our brides to bring along their guests to show them their dress! We make this occasion a happy, exciting one and allow the bride to use this time to try a variety of veils, belts, jackets and headpieces to complete their bridal look – this appointment lasts one hour and thirty minutes. At this time, we pass over details of well established seamstresses, who we have worked alongside for over 3 years . During this process we do not recommend wearing any make-up or fake tan products as this is YOUR dress!

Taking Your dress

The final process consists of the preparation of the dress. All staff at the store are trained by our creative director to prepare, iron and steam dresses correctly. The brides dress is prepared days in advance of her collection date to ensure everything is prepared correct and that all additional extras are also ready for collection. The dress is unveiled to the bride in its own changing room for the bride to check over before she signs to say she is happy with. If the bride is getting married abroad, we also offer a packing service where the dress will be prepared and then packed in a travel box ready for the bride to take on an aeroplane.